A page in your DokuWiki was added or changed. Here are the details: Date : 2017/01/02 15:41 Browser : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0 IP-Address : 78.43.90.159 Hostname : HSI-KBW-078-043-090-159.hsi4.kabel-badenwuerttemberg.de Old Revision: http://wiki.x2go.org/doku.php/doc:howto:tce?rev=1483371196 New Revision: http://wiki.x2go.org/doku.php/doc:howto:tce Edit Summary: [List of open ToDos/FIXMEs for this page] User : stefanbaur @@ -624,4 +624,19 @@ When you are unable to connect to the ThinClient, you might want to ascertain its MAC and/or IP address(es), to make sure you and the user you are trying to support are talking about the same machine. Tell the user to press [Ctrl]+[Alt]+[F1] and to read out * the GREEN text if you want to know the MAC address(es) * the RED text if you want to know the IP address(es) - if there is no red text, it means that the client was unable to acquire a DHCP lease. Check cabling. To return to the login screen, have the user press [Ctrl]+[Alt]+[F7] ([Alt]+[F7] should work, too), or, once you've successfully logged in over the network, issue the ''chvt 7'' command. + + + FIXME User Support: Checking the ThinClient's local printer setup (when using the ''tcpprint'' boot parameter) + There are several ways to check whether a ThinClient has detected any local printers: + + * Assuming you have remote access to the ThinClient, run ''ls -lah /etc/xinetd.d/jetdirect*'' and examine the files listed there. + * You can also look at the messages printed during the local printer setup phase, either by: + * running ''cat /dev/vcs9'' (you might have to pipe it through ''less'' to see the entire screen) when connected remotely, or + * telling the user to press [Ctrl]+[Alt]+[F9] and to read out what's on the screen. To return to the login screen, have the user press [Ctrl]+[Alt]+[F7] ([Alt]+[F7] should work, too), or, once you've successfully logged in over the network, issue the ''chvt 7'' command. + + FIXME User Support: Checking the ThinClient's update status (when using local storage) + There are several ways to check a ThinClient's update status: + + * Assuming you have remote access to the ThinClient, look at the messages printed during the update phase, by running ''cat /dev/vcs10'' (you might have to pipe it through ''less'' to see the entire screen) when connected remotely + * If you do not have remote access, tell the user to press [Ctrl]+[Alt]+[F10] and to read out what's on the screen, preferably starting with the bottom line and continuing upward. To return to the login screen, have the user press [Ctrl]+[Alt]+[F7] ([Alt]+[F7] should work, too), or, once you've successfully logged in over the network, issue the ''chvt 7'' -- This mail was generated by DokuWiki at http://wiki.x2go.org/