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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-family:"Arial",sans-serif'>Yes, I have removed and reinstalled it several times. I always get stuck at the same place, as shown in my earlier post.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><img width=128 height=37 style='width:1.3333in;height:.3888in' id="Picture_x0020_2" src="cid:image001.png@01D6BD7B.418A7B70"><o:p></o:p></p><p class=MsoNormal><span style='font-size:16.0pt;font-family:"Arial Black",sans-serif'>Andy Tierney<o:p></o:p></span></p><p class=MsoNormal><i><span style='font-family:"Arial Black",sans-serif'>Service Manager<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-family:"Arial Black",sans-serif'><o:p> </o:p></span></i></p><p class=MsoNormal><span style='font-family:"Arial Black",sans-serif'>Frigel North America<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial Black",sans-serif'>150 Prairie Lake Road<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial Black",sans-serif'>East Dundee, IL 60118<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Arial Black",sans-serif'>O: 847 540-0160 X: 125<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial Black",sans-serif'>C: 847 624-9090<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial Black",sans-serif'><a href="mailto:a.tierney@frigel.com"><span style='color:#0563C1'>a.tierney@frigel.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial Black",sans-serif'><a href="http://www.frigel.com/"><span style='color:#0563C1'>www.frigel.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial",sans-serif'><o:p> </o:p></span></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Ulrich Sibiller <uli42@gmx.de> <br><b>Sent:</b> Tuesday, November 17, 2020 5:26 PM<br><b>To:</b> a.tierney@frigel.com<br><b>Cc:</b> x2go users <x2go-user@lists.x2go.org><br><b>Subject:</b> Re: [X2Go-User] Help with Login<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal><span style='font-family:"Courier New"'>Have you tried a reinstall of x2go?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Courier New"'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Courier New"'>Uli<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Tue, Nov 17, 2020 at 7:50 PM <<a href="mailto:a.tierney@frigel.com">a.tierney@frigel.com</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial",sans-serif'>After a Windows update about a month ago, my X2Go stopped working. I can log in, but I get this error message”</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial",sans-serif'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Loop: PANIC! Can't open options file '/cygdrive/C/Users/Andy'. Error is 2 'No such file or directory'.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Error: Can't open options file '/cygdrive/C/Users/Andy'. Error is 2 'No such file or directory'.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Loop: PANIC! Can't open options file '/cygdrive/C/Users/Andy'. Error is 2 'No such file or directory'.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Error: Can't open options file '/cygdrive/C/Users/Andy'. Error is 2 'No such file or directory'.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Loop: PANIC! Can't open options file '/cygdrive/C/Users/Andy'. Error is 2 'No such file or directory'.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Error: Can't open options file '/cygdrive/C/Users/Andy'. Error is 2 'No such file or directory'.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Connection timeout, abortingLoop: PANIC! Can't open options file '/cygdrive/C/Users/Andy'. Error is 2 'No such file or directory'.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Error: Can't open options file '/cygdrive/C/Users/Andy'. Error is 2 'No such file or directory'.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Connection timeout, aborting<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial",sans-serif'>I am not an IT guru, so I need some help deciphering what this means</span>. <span style='font-family:"Arial",sans-serif'>Any help would be greatly appreciated. Thanks, Andy</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial",sans-serif'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=128 height=37 style='width:1.3333in;height:.3819in' id="gmail-m_-4137840275811420261Picture_x0020_1" src="cid:image002.png@01D6BD7B.418A7B70"><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:16.0pt;font-family:"Arial Black",sans-serif'>Andy Tierney</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span style='font-family:"Arial Black",sans-serif'>Service Manager</span></i><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span style='font-family:"Arial Black",sans-serif'> </span></i><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial Black",sans-serif'>Frigel North America</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial Black",sans-serif'>150 Prairie Lake Road</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial Black",sans-serif'>East Dundee, IL 60118</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial Black",sans-serif'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial Black",sans-serif'>O: 847 540-0160 X: 125</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial Black",sans-serif'>C: 847 624-9090</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial Black",sans-serif'><a href="mailto:a.tierney@frigel.com" target="_blank">a.tierney@frigel.com</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial Black",sans-serif'><a href="http://www.frigel.com/" target="_blank">www.frigel.com</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div id="gmail-m_-4137840275811420261DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div class=MsoNormal align=center style='text-align:center'><hr size=1 width="99%" noshade style='color:#909090' align=center></div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td style='padding:0in 11.25pt 0in 6.0pt'><p class=MsoNormal><a href="https://www.avg.com/internet-security" target="_blank"><span style='text-decoration:none'><img border=0 width=83 height=32 style='width:.868in;height:.3333in' id="_x0000_i1027" src="https://static.avast.com/emails/avg-mail-stamp.png" alt="AVG logo"></span></a><o:p></o:p></p></td><td style='padding:.75pt .75pt .75pt .75pt'><p><span style='font-size:12.0pt;color:#3D4D5A'>This email has been checked for viruses by AVG antivirus software. <br><a href="https://www.avg.com/internet-security" target="_blank">www.avg.com</a> <o:p></o:p></span></p></td></tr></table><p class=MsoNormal><br><br><o:p></o:p></p></div></div><p class=MsoNormal>_______________________________________________<br>x2go-user mailing list<br><a href="mailto:x2go-user@lists.x2go.org" target="_blank">x2go-user@lists.x2go.org</a><br><a href="https://lists.x2go.org/listinfo/x2go-user" target="_blank">https://lists.x2go.org/listinfo/x2go-user</a><o:p></o:p></p></blockquote></div></div></body></html>