[X2Go-User] X2GO resolution

[Stefan Baur]

Hi Lisa,

I understand the following might be hard to do since all the fonts are
so big, but please try to run the following commands in an X2Go session
(If you can't get a terminal visible on your screen, please change the
session type from "LXDE", which you seem to be using, judging from your
first screenshot, to "Single Application", and select "Terminal" in the
drop down box that will appear on the right after selecting that option):

xdpyinfo | grep dots

and

ps waux | grep $USER | grep x2goagent | grep dpi

For these commands sequences, do not take screenshots; it's sufficient
to copy-paste the results.  For the second command sequence, we don't
even need the full output, only the number after "dpi"

However, please do send us a screenshot of your session configuration's
Input/Output tab, where the DPI setting is visible.

If you're using custom settings for the X Server, we'll need to know
these as well.  You can check whether or not you are using the default
settings by selecting "Options" in the top menu bar of X2GoClient,
followed by "Settings".  If there is no tab that has "X.Org" in its
name, or if there is, but the first radio button on it is selected, then
you are using our default settings.  If the lower radio button of the
two is selected, then we will need a screenshot of that tab as well.

Lastly, I noticed you're writing from cam.ac.uk.  If you'd like to look
for on-site help, you might want to contact Richard Rigby, Linux Systems
Administrator, Faculty of Environment, University of Leeds - he was kind
enough to write a testimonial for us a few years ago
(<https://wiki.x2go.org/doku.php/doc:success-stories:x2go-in-faculty-of-environment-university-of-leeds>),
so I'd guess he knows how to properly set up X2GoClient for your
environment.
Asking him in person might be faster than playing E-Mail-Ping-Pong here
(though we'll try to help you as good as we can, too, of course).

Kind Regards,
Stefan Baur

Am 02.09.19 um 15:29 schrieb Dr Lizhu Luo (Lisa):
> Dear Stefan,
> Thank you so much. I tried to set the DPI in session preference to be
> 60/300. There are no differences. It's still very big.
> 
> Best,
> Lisa
> 
> 
> On 2019-09-02 10:38, Stefan Baur wrote:
>> Am 02.09.19 um 11:34 schrieb Dr Lizhu Luo (Lisa):
>>> Hi there,
>>> I am new to X2GO. No matter which resolution I set for my labtop Dell
>>> XPS13, the fonts are always too big and I even can't see the entire
>>> screen. Did anyone meet this before? Thank you.
>>
>> Hi Lisa, this sounds more like a DPI issue than a resolution issue to
>> me.  What's the DPI setting on your client, and what DPI value (if any)
>> did you set in the X2Go session configuration?
>>
>> Kind Regards,
>> Stefan Baur
> 


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