[X2Go-User] X2Go vs. XRDP

Troels Arvin troels at arvin.dk
Tue Jun 13 23:20:13 CEST 2017


Hello Stefan,

You wrote:
> Uuuh, what makes you think there is none?

It's about the support packaging:

 - Donation-based support is very hard to get manager approval for.

 - The other options are somewhat hard to explain to someone who's to 
approve purchasing support, I think. I would suggest looking at how 
Mathias Kettner's Check_MK support sells packages of "support 
credits" (which run out after a year or so, so that the support 
organization doesn't over the years build up a pile of obligations to 
support credit package holders). The support credit packages may be 
bought using a credit card form[1]. Then, when there's a need for 
support, it costs X credits, based on the complexity of the case (which 
might include feature-development.



Notes:
1: Being able to get electronic invoices would be even better:
http://peppol.eu/
http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32014L0055



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