[X2go-dev] offline bug tracking for X2go

[Jonas Smedegaard]

On 11-05-17 at 08:49am, Mike Gabriel wrote:
> My favorite in the list of offline trackers currently is ,,ditz''.

My favorite - evolved since our last discussion - is to use [RT]. 
Because it is very mature, and because it provides very sensible 
interfaces (including both email and REST).  RT is written in Perl, for 
those who care.

Then for offline needs to use [SD].  Because no distributed issue 
tracker seems mature enough to me so syncing with other systems becomes 
high priority, and SD does that as central design principle - with a few 
working now including RT, and Debbugs (Debian BTS) in progress.  SD is 
written in Perl, for those who care.

Then even if SD turns out to be bad, accumulated knowledge is not lost.

If no other tool emerges doing both offline-mode and sync-with-others, 
then I would prefer accumulated knowledge in a more widely used format 
than in some great-for-laptop-use but otherwise less popular one.


> Maybe we should start thinking about offline bugtracking as an
> option for X2go. The great disadvantage is that people cannot not
> send e-Mails to the tracker. The advantage is the easy-to-handle
> command line interface for filing/editing bugs plus a complete
> VCS/Git integration.

  * CLI helps hardcore hackers.
  * GUI/web-UI helps occational code contributors
  * REST/SOAP/... APIs help syndication e.g. towards distros
  * MTA encourage input from users (including distros).

So you will treat users as second class users of the issue tracker?

Not necessarily a bad thing to do, just beware of it!


Kind regards,

 - Jonas


[RT] Request Tracker - http://bestpractical.com/rt/

[SD] Simple Defects - http://syncwith.us/sd/

-- 
 * Jonas Smedegaard - idealist & Internet-arkitekt
 * Tlf.: +45 40843136  Website: http://dr.jones.dk/

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