[X2go-dev] bug tracking survey

[Gerry Reno]

On 02/03/2011 09:35 AM, Mike Gabriel wrote:
> Hi folks,
>
> On Do 03 Feb 2011 15:01:14 CET Moritz Struebe wrote:
>
>> [...] To do so we need a code review, distribution quality
>> packaging and a SCM (all said before).
>
> Another thing I have prepared last week is a bug tracker (as already
> posted on the upstream x2go-dev list). As a bugtracking product I
> would like to propose the Horde Bugtracker WHUPS, the main focus for
> proposing WHUPS is usability for outsiders.
>
> WHUPS can be filled with tickets by mail or via a web interface. For
> mail injection into WHUPS we currently have two different mail
> addresses set up:
>
>   bugs at x2go.org (-> creates a bug report)
>   patches at x2go.org (-> creates Enhancement requests)
>
> When using mails you can also reply to ticket mails and if you do not
> change the subject line (esp. the ticket number) the reply will be
> placed in context of the orignial ticket.
>
> People who are interested in a specific issue can watch individual
> tickets. All WHUPS communication is mirrored to the mailing list:
>
>   x2go-bugs at lists.berlios.de
>   Subscription: https://lists.berlios.de/mailman/listinfo/x2go-bugs
>
> The web interface can be found here:
> http://code.x2go.org/horde4/whups
>
> However, ticket status updates (bug report has been accepted, issue is
> resolved, issue is assigned to Heinz etc.) has currently to be done
> via the web interface. It should be possible to tweak the mail2ticket
> import filter to enable such functionality, but that's is science
> fiction.
>
> What I need from all the (future) X2go developers (including Heinz and
> Alex) and also from potential packagers (for reporting upstream bugs)
> is a feedback, if you want to use this system or if you rather prefer
> another approach.
>
> I will use another vhost of this Horde site for my own customer
> projects in the future, as well, so the effort I put into this had to
> be invested anyway. Means: no problem if you/we want to choose another
> approach. However, I will also be happy, if you like WHUPS... ;-)
>
> The process of setting up the X2go bugtracker has directly been
> communicated and planned with Heinz (and indirectly with Alex).
> However, it is not yet decided if the X2go project really wants to use
> this system.
>
> What I would like to collect now with this mail, is feedback and votes
> for or against this bugtracker product, so that we can start using it
> productively.
>
> BTW: Normal issue reporters do not need a WHUPS/Horde account. Only
> developers need a login in order to edit/update tickets and their status.
>
> Greetings,
> Mike


Mike, despite the silly name, WHUPS looks like a good bug tracker.

+1


Regards,
Gerry