[X2Go-Commits] [[X2Go Wiki]] page changed: doc:howto:tce

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Date        : 2017/01/02 15:41
Browser     : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
IP-Address  : 78.43.90.159
Hostname    : HSI-KBW-078-043-090-159.hsi4.kabel-badenwuerttemberg.de
Old Revision: http://wiki.x2go.org/doku.php/doc:howto:tce?rev=1483371196
New Revision: http://wiki.x2go.org/doku.php/doc:howto:tce
Edit Summary: [List of open ToDos/FIXMEs for this page] 
User        : stefanbaur

@@ -624,4 +624,19 @@
  When you are unable to connect to the ThinClient, you might want to ascertain its MAC and/or IP address(es), to make sure you and the user you are trying to support are talking about the same machine.  Tell the user to press [Ctrl]+[Alt]+[F1] and to read out
    * the GREEN text if you want to know the MAC address(es)
    * the RED text if you want to know the IP address(es) - if there is no red text, it means that the client was unable to acquire a DHCP lease.  Check
cabling.
  To return to the login screen, have the user press [Ctrl]+[Alt]+[F7] ([Alt]+[F7] should work, too), or, once you've successfully logged in over the network, issue the ''chvt 7'' command.
+ 
+ 
+ FIXME User Support: Checking the ThinClient's local printer setup (when using the ''tcpprint'' boot parameter)
+ There are several ways to check whether a ThinClient has detected any local printers:
+ 
+   * Assuming you have remote access to the ThinClient, run ''ls -lah /etc/xinetd.d/jetdirect*'' and examine the files listed there.
+   * You can also look at the messages printed during the local printer setup phase, either by:
+     * running ''cat /dev/vcs9'' (you might have to pipe it through ''less'' to see the entire screen) when connected remotely, or
+     * telling the user to press [Ctrl]+[Alt]+[F9] and to read out what's on the screen.  To return to the login screen, have the user press [Ctrl]+[Alt]+[F7] ([Alt]+[F7] should work, too), or, once you've successfully logged
in over the network, issue the ''chvt 7'' command.
+ 
+ FIXME User Support: Checking the ThinClient's update status (when using local storage)
+ There are several ways to check a ThinClient's update status:
+ 
+   * Assuming you have remote access to the ThinClient, look at the messages printed during the update phase, by running ''cat /dev/vcs10'' (you might have to pipe it through ''less'' to see the entire screen) when connected remotely
+   * If you do not have remote access, tell the user to press [Ctrl]+[Alt]+[F10] and to read out what's on the screen, preferably starting with the bottom line and continuing upward.  To return to the login screen, have the user press [Ctrl]+[Alt]+[F7] ([Alt]+[F7] should work, too), or, once you've successfully logged in over the network, issue the ''chvt 7'' 


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