On Fri, Jun 6, 2014 at 8:55 AM, James M. Pulver <jmp242@cornell.edu> wrote:
We are having great success using the X2Go Client on Windows 7. However, some outside users are running Windows 8 or Windows Vista, and no matter what we can think to do, we cannot get the X2Go Client to run. It starts, freezes for a few seconds, says “Cannot Start X Server” and then exits.
Is this a known problem with those OSs? Is there some configuration to make it work? Any ideas?
James Pulver
CLASSE Computer Group
Cornell University
Hi James,
I am the maintainer of the Windows Client.
I am sorry to hear that you are running into this issue.
And I actually do most of my testing on my Windows 8.1 64-bit desktop.
I have seen this problem happen occasionally for various reasons. I think they have always been due to external factors. So I suspect that some external factor is the cause.
1st, what version of X2Go Client are you using? For security fixes and bugfixes, you should be using 4.0.2.0+build2, but I will still troubleshoot this issue for you even if you are not: http://wiki.x2go.org/doku.php/doc:release-notes-mswin:x2goclient-4.0.2.0
2nd, are you using 64-bit Windows Vista, 7 and 8 or 32-bit Windows Vista, 7 and 8?
3rd, is this option set in X2Go Client? Options -> Setttings -> X-Server settings -> use integrated X-Server
4th, do you have any other X servers running? The only freeware and FOSS X servers are VcXsrv (which we bundle and use), Xming 6.9, and Cygwin X11. Commercial ones include Hummingbird/OpenText Exceed.
5th, can you try launching our bundled VcXsrv from the command-line and see if it launches successfully?
Run this command on 64-bit windows from command prompt: "C:\Program Files (x86)\x2goclient\VcXsrv\vcxsrv.exe" -multiwindow -clipboard :0
or this command on 32-bit windows from command prompt: "C:\Program Files\x2goclient\VcXsrv\vcxsrv.exe" -multiwindow -clipboard :0
VcXsrv should start successfully. You should not see any output in command prompt. However, you should see the X server tray icon show up. You can right-click the icon to end the X server.
Note that if VcXsrv does not start successfully, it should tell you that it wrote a log file with the errors. Please attach that log file to the reply.
-Mike#2