Am 13.06.2017 um 22:00 schrieb Troels Arvin:
(If there were a more enterprise-friendly support setup for X2Go instead of the donation-option, then I think I could convince my organization to purchase some kind of support offering.)
Uuuh, what makes you think there is none? <http://wiki.x2go.org/doku.php/doc:professional-support> - it's right in the Wiki's topmost navigation block.
<shameless plug> X2Go also has a commercial side, where various companies - including my own - offer support contracts with guaranteed response times as well as consultancy and paid-for development work if someone wants to see a bug fixed or a new feature added in a certain time frame. What makes my company special is, IMHO:
- I'm the current X2Go Project/Community Coordinator, so the development lead and the developers tend to listen to me.
- As far as I know, we are the only company providing X2Go support that isn't a one-man-show.
- We sub-contract other developers from the X2Go community on demand, so you only have one person you need to talk to - me - and you will only receive one invoice, even if the task involved several freelance or part-time X2Go developers.
Our hourly rate for consultancy work and fixing issues outside of a support contract is 125 EUR. With a support contract, you get guaranteed response times and lower hourly rates if you buy a certain amount of hours in advance. </shameless plug>
Kind Regards, Stefan Baur
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