Dear Heinz,

Am Montag, den 28.06.2010, 21:37 +0200 schrieb Heinz-M. Graesing:

Hello all new to the list,

I just wan't to comment on a number of complaints about the "needed membership" to write to the mailing list "x2go-dev". At the moment you can only write to the list, after you've registered your email address. This is done, because if everybody can write to the list we would receive a lot of spam. I have to delete really a lot of "non accepted/hold" messages per day which are normally spam only.

how is Mailman set up currently at BerliOS? Do messages get moderated or rejected? Guessing from your statement I would say moderated. Can you change that to rejection by default [3]. Then people get told right away, that they need to subscribe. Please also add

    »You need to subscribe to post to the list. Otherwise your
    message will be rejected automatically.«

or

    »Posting Note: as an anti-spam measure, posts from
    non-subscribers will be automatically rejected; you can
    subscribe and turn off mail delivery if you prefer to read list
    traffic some other way. First-time posters' messages will be
    moderated« [2]

to [1] to make this clear to people.

I can understand, that not everybody wants to register to such a service promote the service of gmane (making a list look like a forum).

• but the very popular alternative "forum" needs registration too. I need to write about this issue, because there are complaints about the level which must be taken to send informations to our project/community. I'll describe how to handle the list in our new wiki, and I'll definitly

describing this in the Wiki is a great idea. Of course a link on [1] to the Wiki page is also an option.

Thanks,

Paul

[1] https://lists.berlios.de/mailman/listinfo/x2go-dev [2] http://lists.boost.org/mailman/listinfo.cgi/boost [3] http://nbcs.rutgers.edu/mailman/newlist.shtml

On 28 June 2010 21:37, Heinz-M. Graesing <x2go-dev@x2go.org> wrote:

[snip]

This is done, because if everybody can write to the list we would receive a lot of spam. I have to delete really a lot of "non accepted/hold" messages per day which are normally spam only. [snip]

The more of these mundane tasks we can remove from the developers shoulders, the better. I'm sure everyone will agree on this. I hope you're not shy about telling us if there is anything we can do to help make communications and such run smoothly, and without interfering too much with the actual development.

How do you feel about Launchpad.net? Much of the traffic on this list consists of questions or bug reports. By using LP, we could collect questions and answers, so that we can just copy and paste a link to the answer when questions are asked several times. The same goes for bug reports, of course, and it handles translations, blueprints and code as well. Yes, users will still have to register, but launchpad will take care of that.

It seems to me that by opening up a little more, the number of bug reports and questions might increase, but it'll be easier to distribute the load as well. I also think it's important to have a highly visible bug tracker so that testers can help confirm which bugs are reproducible, and if they're not, possibly discern the circumstances required to do so.

Thanks,

Jo-Erlend Schinstad

Am 28.06.2010 21:37, schrieb Heinz-M. Graesing:

Hello all new to the list,

funny to quote myself...

...I didn't want to complain about the list itself. There are some people that don't want to be member of the list, but contacting me on all the topics on the list. So communication by the list is exacly what we wan't and what is a very good proof of concept. Some day between some releases we'll move the list to our own server so that we have more control about the preferences. There were some very nice discussions about that topic on linuxtag, even with some really good software advice. Again thank you for your ideas and help.

best regards,

Heinz

Heinz-M. Graesing schreef:

Hello all new to the list,

I just wan't to comment on a number of complaints about the "needed membership" to write to the mailing list "x2go-dev". At the moment you can only write to the list, after you've registered your email address.

That's really normal for open source projects!

This is done, because if everybody can write to the list we would receive a lot of spam. I have to delete really a lot of "non accepted/hold" messages per day which are normally spam only. I can understand, that not everybody wants to register to such a service

• but the very popular alternative "forum" needs registration too. I need to write about this issue, because there are complaints about the level which must be taken to send informations to our project/community.

I am interested what kind of people complain, I don't think this are people who are in open source projects.

I'll describe how to handle the list in our new wiki,

I don't think this is important. We need experienced people, not the aboslute beginners.

and I'll definitly promote the service of gmane (making a list look like a forum).

I would put it on the website like so:

Mailinglist: http://lists.berlios.de/mailman/listinfo/x2go-dev Forum: http://news.gmane.org/gmane.linux.terminal-server.x2go.devel Usenet: gmane.linux.terminal-server.x2go.devel on news.gmane.org

You can contact the developpers, but only for security related bugs or consultancy: bugs at x2go.org consultancy at x2go.org

I would remove the webform, and be a bit "harder" to people who contact you directly. Don't answer when it's not about security related bugs or consultancy. You don't have the time!

With regards, Paul van der Vlis.

-- http://www.vandervlis.nl/