Hello Jonas,
Am 17.05.2011 09:51, schrieb Jonas Smedegaard:
On 11-05-17 at 08:49am, Mike Gabriel wrote: My favorite - evolved since our last discussion - is to use [RT]. Because it is very mature, and because it provides very sensible interfaces (including both email and REST). RT is written in Perl, for those who care.
I've received a number of mails describing concerns and problems with the initially suggested horde tracker. So I really welcome the discussion about the bug tracker. I will have a look at RT and SD. Thank you very much for your recommendations!
- GUI/web-UI helps occational code contributors
This still is a very good point... (we should care about - if we can)
So you will treat users as second class users of the issue tracker?
Not necessarily a bad thing to do, just beware of it!
Maybe there is a way to connect them back to us in the future - but again: thank you to keep us aware of it!
Regards,
Heinz