----- Original Message -----
On Tue, 2010-12-14 at 14:23 +0000, Clark Johnson wrote:
Hello:
Our efforts to use the Firefox plugin have not been successful. Our web-site installs the plugin but only displays a blank (white) box.
Does the plug-in have a switch that enables verbose output? We need some method to determine why it does not connent /load.
<snip> We've seen that same problem and have not yet found the issue. We see two variations - in one case, the plugin is misinterpreted as html and we see something like <!-- x2goplugin// > displayed on the screen. The other is just a blank screen as you describe. I would estimate that 70% of the time it works fine but fails the rest. We have seen it work on very similarly configured computers using the same version of Firefox. However, it does not vary within a computer, i.e., either it always works on the computer or it doesn't. I'd really like to resolve that problem as it is embarrassing and we simply excuse ourselves saying it is a beta version :(
Thanks, Phil