On Tue, Aug 9, 2016 at 2:56 AM, Stefan Baur <X2Go-ML-1@baur-itcs.de> wrote:
We've seen this before, with certain Nvidia drivers. See http://bugs.x2go.org/cgi-bin/bugreport.cgi?bug=967 Could it be that you're using a Nvidia card, too?
I can confirm that an Nvidia card was used on the machine. I don't remember the specific model, but it was likely a circa-2014 workstation series, my best guess is Quadro K620.
Recent Windows builds of X2GoClient allow you to select a custom install that drops an x2goclient.debug.exe next to the regular one. If you're willing to assist, try running that and see if it generates more verbose output.
I recently completed the appointment at my last employer, so I no longer have access to that machine (and am following up using personal email). At the moment, I don't have a comparable system that I can try reproducing the issue on, but I'll keep your suggestion in mind for any debugging with the installer build.
Christopher Chavez