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<p class="MsoNormal">One new update on this issue:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Updated x2gosever on one of the servers that was showing the issue to x2goserver-4.0.1.22-2.el7.x86_64. After the update, access through that server started working again.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any guidance to understand the root cause would still be greatly appreciated.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Ivan G.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> x2go-user [mailto:x2go-user-bounces@lists.x2go.org]
<b>On Behalf Of </b>Ivan Gomez<br>
<b>Sent:</b> Wednesday, March 28, 2018 8:58 AM<br>
<b>To:</b> Mihai Moldovan <ionic@ionic.de><br>
<b>Cc:</b> x2go-user@lists.x2go.org<br>
<b>Subject:</b> Re: [X2Go-User] X2Go Client suddenly failing to connect<o:p></o:p></p>
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<p class="MsoPlainText">Hi Mihai,<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Here is output from rpm -qa | grep -iE '(nx|x2go)'<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">libNX_X11-3.5.0.32-3.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">libNX_Xcomposite-3.5.0.32-3.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">libNX_Xdamage-3.5.0.32-3.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">libNX_Xdmcp-3.5.0.32-3.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">libNX_Xext-3.5.0.32-3.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">libNX_Xfixes-3.5.0.32-3.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">libNX_Xinerama-3.5.0.32-3.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">libNX_Xpm-3.5.0.32-3.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">libNX_Xrandr-3.5.0.32-3.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">libNX_Xrender-3.5.0.32-3.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">libNX_Xtst-3.5.0.32-3.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">nxagent-3.5.0.32-3.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">nx-libs-3.5.0.32-3.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">x2goagent-3.5.0.32-3.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText" style="margin-left:.5in">x2goserver-4.0.1.20-1.el7.x86_64<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><b>One additional detail that we discovered after further troubleshooting:<o:p></o:p></b></p>
<p class="MsoPlainText" style="text-indent:.5in">We have multiple backend servers running X2go. All servers have identical output of rpm -qa | grep -iE '(nx|x2go)', but currently 2 of them present are stuck in this state where applications won’t launch while
a third identical sever is not showing issues.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Thanks!<o:p></o:p></p>
<p class="MsoPlainText">Ivan<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">-----Original Message-----<br>
From: Mihai Moldovan [<a href="mailto:ionic@ionic.de">mailto:ionic@ionic.de</a>] <br>
Sent: Tuesday, March 27, 2018 3:26 PM<br>
To: Ivan Gomez <<a href="mailto:igomez@zencos.com">igomez@zencos.com</a>>; <a href="mailto:x2go-user@lists.x2go.org">
x2go-user@lists.x2go.org</a><br>
Subject: Re: [X2Go-User] X2Go Client suddenly failing to connect<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">* On 03/27/2018 03:09 PM, Ivan Gomez wrote:<o:p></o:p></p>
<p class="MsoPlainText">> *Environment:*<o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> *Server:*<o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> Red Hat Enterprise Linux Server release 7.3 (Maipo)<o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> x2goagent: 3.5.0.32<o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> x2goserver: 4.0.1.20<o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> x2goserver-extensions: 4.0.1.20<o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> *Client:*<o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> * *Windows 7 & Windows 10<o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> I have been using X2Go client in the current environment for quite a
<o:p></o:p></p>
<p class="MsoPlainText">> while now without issues. Seemingly all of sudden today an outage
<o:p></o:p></p>
<p class="MsoPlainText">> happened where X2Go will no longer launch any applications.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">rpm -qa | grep -iE '(nx|x2go)'<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Mihai<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
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