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<body><div><div style="font-family: Calibri,sans-serif; font-size: 11pt;">I suggest trying it with a clean user profile on the server, maybe create a test user.<br><br>Uli<br><br>Vom Smartphone gesendet.</div></div><div dir="ltr"><hr><span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">Von: </span><span style="font-family: Calibri,sans-serif; font-size: 11pt;"><a href="mailto:Brian.Walsh@owmobility.com">Brian Walsh</a></span><br><span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">Gesendet: </span><span style="font-family: Calibri,sans-serif; font-size: 11pt;">13.10.2017 09:54</span><br><span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">An: </span><span style="font-family: Calibri,sans-serif; font-size: 11pt;"><a href="mailto:x2go-user@lists.x2go.org">x2go-user@lists.x2go.org</a></span><br><span style="font-family: Calibri,sans-serif; font-size: 11pt; font-weight: bold;">Betreff: </span><span style="font-family: Calibri,sans-serif; font-size: 11pt;">[X2Go-User] Black screen of death - please help</span><br><br></div>
<font face="Calibri" size="2"><span style="font-size: 11pt;">
<div>Hi,</div>
<div> </div>
<div>I’ve recently upgraded from redhat 7.0 to 7.3 and as such lost some of my useful tools – one of which was x2go.</div>
<div>So I reinstalled the relevant rpms and using the same client and config I now can login but just get a blank black screen with no way to open a terminal etc.</div>
<div> </div>
<div>I’m using XFCE (as I had before) – tries with gnome and few other session types all with the same result.</div>
<div>Been googling this but can’t seem to get an answer – appreciate any help as my stare is now as black and blank as the screen below!</div>
<div>Client side and server side logs are below.</div>
<div>There seems to be a problem with the waiting for keyboard to appear in the server logs – not sure how to change this.</div>
<div>There is plenty of disk space on server.</div>
<div> </div>
<div> </div>
<div><img src="cid:52C046C08808ED49BF08BECAB4757E63@namprd05.prod.outlook.com"> </div>
<div> </div>
<div><b>Client output:</b></div>
<div><font face="Calibri">NXPROXY - Version 3.5.0</font></div>
<div><font face="Calibri"> </font></div>
<div><font face="Calibri">Copyright (C) 2001, 2010 NoMachine.</font></div>
<div><font face="Calibri">See <a href="http://www.nomachine.com/">http://www.nomachine.com/</a> for more information.</font></div>
<div><font face="Calibri"> </font></div>
<div><font face="Calibri">Info: Proxy running in client mode with pid '340'.</font></div>
<div><font face="Calibri">Session: Starting session at 'Thu Oct 12 18:15:05 2017'.</font></div>
<div><font face="Calibri">Info: Connecting to remote host 'localhost:47525'.</font></div>
<div><font face="Calibri">Info: Connection to remote proxy 'localhost:47525' established.</font></div>
<div><font face="Calibri">Info: Connection with remote proxy completed.</font></div>
<div><font face="Calibri">Warning: Unrecognized session type 'unix-kde-depth_32'. Assuming agent session.</font></div>
<div><font face="Calibri">Warning: Failed to read data from the X auth command.</font></div>
<div><font face="Calibri">Warning: Generated a fake cookie for X authentication.</font></div>
<div><font face="Calibri">Info: Using ADSL link parameters 512/24/1/0.</font></div>
<div><font face="Calibri">Info: Using cache parameters 4/4096KB/8192KB/8192KB.</font></div>
<div><font face="Calibri">Info: Using pack method '16m-jpeg-7' with session 'unix-kde-depth_32'.</font></div>
<div><font face="Calibri">Info: Using ZLIB data compression 1/1/32.</font></div>
<div><font face="Calibri">Info: Using ZLIB stream compression 4/4.</font></div>
<div><font face="Calibri">Info: Using cache file '/cygdrive/C/Users/bwalsh/X2GO~1/cache-unix-kde-depth_32/S-57B9405EF162652E97E80D7B7C6EBC56'.</font></div>
<div><font face="Calibri">Info: Forwarding X11 connections to display 'localhost:1'.</font></div>
<div><font face="Calibri">Session: Session started at 'Thu Oct 12 18:15:06 2017'.</font></div>
<div><font face="Calibri">Info: Established X server connection.</font></div>
<div><font face="Calibri">Info: Using shared memory parameters 0/0K.</font></div>
<div> </div>
<div><b>Server side:</b></div>
<div>Oct 12 18:15:01 bfs-dl360g7-26-xm1 systemd: Started Session 35 of user bwalsh.</div>
<div>Oct 12 18:15:01 bfs-dl360g7-26-xm1 systemd-logind: New session 35 of user bwalsh.</div>
<div>Oct 12 18:15:01 bfs-dl360g7-26-xm1 systemd: Starting Session 35 of user bwalsh.</div>
<div>Oct 12 18:15:03 bfs-dl360g7-26-xm1 /usr/bin/x2goresume-session: x2goresume-session called with options: bwalsh-72-1507827821_stDXFCE_dp32 800x600 adsl 16m-jpeg-7 us auto 1 both</div>
<div>Oct 12 18:15:04 bfs-dl360g7-26-xm1 /usr/bin/x2gofeature: x2gofeature called with options: X2GO_RUN_EXTENSIONS</div>
<div>Oct 12 18:15:04 bfs-dl360g7-26-xm1 /usr/share/x2go/x2gofeature.d/x2goserver-extensions.features: x2goserver-extensions.features called with options: X2GO_RUN_EXTENSIONS</div>
<div>Oct 12 18:15:04 bfs-dl360g7-26-xm1 /usr/bin/x2goserver-run-extensions: x2goserver-run-extensions called with options: bwalsh-72-1507827821_stDXFCE_dp32 pre-resume</div>
<div>Oct 12 18:15:04 bfs-dl360g7-26-xm1 /usr/bin/x2goresume-session: client 10.20.60.62 has successfully resumed session with ID bwalsh-72-1507827821_stDXFCE_dp32</div>
<div>Oct 12 18:15:04 bfs-dl360g7-26-xm1 /usr/bin/x2gofeature: x2gofeature called with options: X2GO_DESKTOPSHARING</div>
<div>Oct 12 18:15:04 bfs-dl360g7-26-xm1 /usr/bin/x2gosetkeyboard: x2gosetkeyboard called with options: bwalsh-72-1507827821_stDXFCE_dp32</div>
<div>Oct 12 18:15:04 bfs-dl360g7-26-xm1 /usr/share/x2go/x2gofeature.d/x2goserver-extensions.features: x2goserver-extensions.features called with options: X2GO_DESKTOPSHARING</div>
<div>Oct 12 18:15:04 bfs-dl360g7-26-xm1 /usr/bin/x2gosetkeyboard: Waiting for /users/bwalsh/.x2go/C-bwalsh-72-1507827821_stDXFCE_dp32/keyboard to appear</div>
<div>Oct 12 18:15:04 bfs-dl360g7-26-xm1 /usr/share/x2go/x2gofeature.d/x2goserver.features: x2goserver.features called with options: X2GO_DESKTOPSHARING</div>
<div>Oct 12 18:15:04 bfs-dl360g7-26-xm1 /usr/share/x2go/x2gofeature.d/x2goserver-xsession.features: x2goserver-xsession.features called with options: X2GO_DESKTOPSHARING</div>
<div>Oct 12 18:15:05 bfs-dl360g7-26-xm1 /usr/bin/x2gofeature: x2gofeature called with options: X2GO_RUN_EXTENSIONS</div>
<div>Oct 12 18:15:05 bfs-dl360g7-26-xm1 /usr/share/x2go/x2gofeature.d/x2goserver-extensions.features: x2goserver-extensions.features called with options: X2GO_RUN_EXTENSIONS</div>
<div>Oct 12 18:15:05 bfs-dl360g7-26-xm1 /usr/bin/x2goserver-run-extensions: x2goserver-run-extensions called with options: bwalsh-72-1507827821_stDXFCE_dp32 post-resume</div>
<div>Oct 12 18:15:05 bfs-dl360g7-26-xm1 /usr/bin/x2gosetkeyboard: Waiting for /users/bwalsh/.x2go/C-bwalsh-72-1507827821_stDXFCE_dp32/keyboard to appear</div>
<div>Oct 12 18:15:06 bfs-dl360g7-26-xm1 /usr/bin/x2gosetkeyboard: Waiting for /users/bwalsh/.x2go/C-bwalsh-72-1507827821_stDXFCE_dp32/keyboard to appear</div>
<div>Oct 12 18:15:07 bfs-dl360g7-26-xm1 /usr/bin/x2gomountdirs[13063]: x2gomountdirs has been called with options: dir bwalsh-72-1507827821_stDXFCE_dp32 bwalsh /users/bwalsh/.x2go/ssh/key.q14080 /cygdrive/C/Users/bwalsh/X2GO~1/S-82CD~1/spool__PRINT_SPOOL___REVERSESSH_PORT__46527</div>
<div>Oct 12 18:15:07 bfs-dl360g7-26-xm1 /usr/bin/x2gosetkeyboard: Waiting for /users/bwalsh/.x2go/C-bwalsh-72-1507827821_stDXFCE_dp32/keyboard to appear</div>
<div>Oct 12 18:15:09 bfs-dl360g7-26-xm1 /usr/bin/x2gosetkeyboard: Waiting for /users/bwalsh/.x2go/C-bwalsh-72-1507827821_stDXFCE_dp32/keyboard to appear</div>
<div>Oct 12 18:15:10 bfs-dl360g7-26-xm1 /usr/bin/x2gosetkeyboard: Waiting for /users/bwalsh/.x2go/C-bwalsh-72-1507827821_stDXFCE_dp32/keyboard to appear</div>
<div>Oct 12 18:15:11 bfs-dl360g7-26-xm1 /usr/bin/x2gosetkeyboard: Waiting for /users/bwalsh/.x2go/C-bwalsh-72-1507827821_stDXFCE_dp32/keyboard to appear</div>
<div>Oct 12 18:15:12 bfs-dl360g7-26-xm1 /usr/bin/x2gosetkeyboard: Setting X keyboard according to /users/bwalsh/.x2go/C-bwalsh-72-1507827821_stDXFCE_dp32/keyboard</div>
<div> </div>
<div> </div>
</span></font>
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