[X2Go-User] X2Go Windows Client on Windows 8

[James M. Pulver]

Yes, I can confirm I get nothing like that from the command line. I get the generic Windows "Program has failed to start". I'll try and get a screenshot later today, but one interesting point - while 4.0.1 and 4.0.2 are giving this error, a 3.x version installed and is working fine on the Windows 8 computer . . .

--
James Pulver
CLASSE Computer Group
Cornell University


-----Original Message-----
From: Michael DePaulo [mailto:mikedep333 at gmail.com] 
Sent: Wednesday, June 11, 2014 8:30 AM
To: James M. Pulver
Cc: x2go-user at lists.x2go.org
Subject: Re: [X2Go-User] X2Go Windows Client on Windows 8

Hi James,

Can you confirm that you get no further details when you attempt to launch VcXsrv from the command-line?

Here's an example of an error I get when launching it from the command line. (In this case, the workaround would be to add specify display :2 because I already have X2Go's VcXsrv instances running on :0 and :1).
http://imgur.com/YjPJuJy

-Mike#2

On Tue, Jun 10, 2014 at 2:07 PM, James M. Pulver <jmp242 at cornell.edu> wrote:
> We just get the Windows pop-up saying the program VcXsrv failed to start. No mention of a log file. This is with the version you linked me...
>
> --
> James Pulver
> CLASSE Computer Group
> Cornell University
>
>
> -----Original Message-----
> From: Michael DePaulo [mailto:mikedep333 at gmail.com]
> Sent: Friday, June 06, 2014 9:25 AM
> To: James M. Pulver
> Cc: x2go-user at lists.x2go.org
> Subject: Re: [X2Go-User] X2Go Windows Client on Windows 8
>
> On Fri, Jun 6, 2014 at 8:55 AM, James M. Pulver <jmp242 at cornell.edu> wrote:
>> We are having great success using the X2Go Client on Windows 7.
>> However, some outside users are running Windows 8 or Windows Vista, 
>> and no matter what we can think to do, we cannot get the X2Go Client 
>> to run. It starts, freezes for a few seconds, says “Cannot Start X Server” and then exits.
>>
>> Is this a known problem with those OSs? Is there some configuration 
>> to make it work? Any ideas?
>>
>> James Pulver
>>
>> CLASSE Computer Group
>>
>> Cornell University
>
> Hi James,
>
> I am the maintainer of the Windows Client.
>
> I am sorry to hear that you are running into this issue.
>
> And I actually do most of my testing on my Windows 8.1 64-bit desktop.
>
> I have seen this problem happen occasionally for various reasons. I think they have always been due to external factors. So I suspect that some external factor is the cause.
>
> 1st, what version of X2Go Client are you using? For security fixes and bugfixes, you should be using 4.0.2.0+build2, but I will still troubleshoot this issue for you even if you are not:
> http://wiki.x2go.org/doku.php/doc:release-notes-mswin:x2goclient-4.0.2
> .0
>
> 2nd, are you using 64-bit Windows Vista, 7 and 8 or 32-bit Windows Vista, 7 and 8?
>
> 3rd, is this option set in X2Go Client?
> Options -> Setttings -> X-Server settings -> use integrated X-Server
>
> 4th, do you have any other X servers running? The only freeware and FOSS X servers are VcXsrv (which we bundle and use), Xming 6.9, and Cygwin X11. Commercial ones include Hummingbird/OpenText Exceed.
>
> 5th, can you try launching our bundled VcXsrv from the command-line and see if it launches successfully?
>
> Run this command on 64-bit windows from command prompt:
> "C:\Program Files (x86)\x2goclient\VcXsrv\vcxsrv.exe" -multiwindow 
> -clipboard :0
>
> or this command on 32-bit windows from command prompt:
> "C:\Program Files\x2goclient\VcXsrv\vcxsrv.exe" -multiwindow 
> -clipboard :0
>
> VcXsrv should start successfully. You should not see any output in command prompt. However, you should see the X server tray icon show up. You can right-click the icon to end the X server.
>
> Note that if VcXsrv does not start successfully, it should tell you that it wrote a log file with the errors. Please attach that log file to the reply.
>
> -Mike#2